Won Bet Privacy Policy — Your Data, Our Responsibility

Various types of information are collected when you register and use Won Bet's services. This information is used solely to provide you with the best possible experience.

Won Bet collects information through the following methods:

• Directly from you: During registration, KYC verification, payment processing, and customer support interactions.
• Automatically: When you use our website or app, technical data is collected through cookies and similar technologies.
• Via third parties: Limited data from identity verification agencies, payment processors, and fraud prevention services.

The purpose and legal basis for collecting data in each case are clearly defined. No information is collected through hidden or undisclosed means.

Won Bet uses your information for the following purposes:

• Account management: Completing the registration process, verifying login, and ensuring account security.
• Identity verification (KYC): Age and identity verification as required by legal obligations.
• Payment processing: Processing deposits, withdrawals, and transactions.
• Customer Support: Responding to your complaints and queries.
• Fraud prevention: Detecting and preventing suspicious activity.
• Personalized experience: Suggesting games and offers tailored to your preferences.
• Legal compliance: Meeting the requirements of applicable laws and regulators.

Won Bet does not share your personal information with third parties, except in the limited circumstances outlined below:

• Payment processors: Payment methods such as Mobile Pay, Nagad, and Rocket receive only the information needed to complete transactions.
• KYC Partner: Authorized third parties handling identity verification receive only limited data.
• Legal authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Fraud prevention: Limited data may be shared with industry-wide fraud prevention organizations to detect and flag illegal activity.

In each of the above cases, only the minimum necessary data is shared. Third parties are contractually obligated to keep your information secure.

Cookies and similar technologies are used on the Won Bet website and app to help enhance your experience.

Cookie Types:

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional cookies: To remember your language preferences and gaming settings.
• Analytics cookies: To understand which parts of the platform are most used — all data is anonymized.

You can disable non-essential cookies through your browser settings, though some features may not function properly as a result.

Won Bet does not retain your data longer than necessary. The general guidelines are as follows:

• Active account: Full data is retained for as long as your account remains active.
• Closed accounts: After account closure, data is typically retained for up to 5 years to meet legal and regulatory requirements.
• Transaction details: Retained for up to 7 years in compliance with financial regulations.
• Support records: Up to 3 years from the date of last contact.

Once the designated retention period ends, data is securely deleted or anonymized.

As a Won Bet member, you have the following rights over your personal data:

Won Bet does not knowingly collect any information from individuals under the age of 18. Our platform is strictly for adults only.

If a minor attempts to open an account, or provides a false date of birth during registration, the account will be closed and all associated data deleted as soon as this is identified.

Won Bet uses industry-leading technology to keep your data secure:

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Firewall protection: Advanced firewalls to prevent unauthorized access.
• Regular security audits: Regular penetration testing conducted by third parties.
• Staff training: Regular data protection training for all staff.
• Minimum Access Policy: Only authorized staff members have access to your information.
• Data backup: Regular encrypted backups are maintained.

That said, no data transmission over the internet can be guaranteed to be 100% secure. We take every precaution, but absolute security cannot be promised.

Won Bet may update this Privacy Policy at any time. For any significant changes:

• Advance notice will be sent to your registered email address.
• A special notice will be posted on the website.
• The "Last Updated" date at the top of the page will reflect any changes.

Continued use of the platform after any changes constitutes acceptance of the updated policy.

For any questions, requests, or complaints regarding our Privacy Policy, please contact us below: